OBJECTIVE
I have been helping businesses grow for over nineteen years with a keen eye for innovation and emphasis on customer service. My administrative practices have driven record numbers in revenue and attendance, while minimizing costs and controlling overhead. With an enthusiasm for change I have excelled in industries such as software development, restaurant, hospitality, charitable gaming, real estate, and entertainment.
ROOT & PRESS
Manager
August 2021 - May 2023
I assist in the daily operations of an independent bookstore and café. This includes all retail, restaurant, and management duties.
Foodtec
Professional Services Analyst
January 2020 - August 2021
A fully remote software support position that requires I design, implement, and maintain point-of-sale systems for restaurants throughout the US and Canada. By working closely with our clients, I turn conceptual menus to fully functioning software that works both in-store and on the web.
Marco's Pizza
Regional General Manager
January 2019 - August 2019
As the Regional GM, I provided oversight and assistance to a chain Marco’s Pizza restaurants. By focusing on increased efficiency and consistency, these locations saw three weeks of record sales.
LTFD
Project Manager
2014 - 2018
My research and planning helped to deploy a variety of businesses within the company’s real estate holdings (primarily bingo halls) throughout Texas, Florida, and Colorado. Projects ranged from construction and renovation to the opening of new or rebranded locations.
American Bingo
General Manager
2011 - 2018
I was tasked with turning around a failing bingo hall in an over-saturated market. During my time as GM, I grew the daily attendance by an average of 70% and saw annual cash payouts increase from $2.4 to $4.5 million. Much of this was accomplished by special events, competitive pricing, and aggressive social media campaigns. All while maintaining compliance with the Texas Lottery Commission.
Uncle Sam's Cafe
Owner
2013 - 2015
For a few years I had the opportunity to take over the concessions area within American Bingo. This was a small business providing food, drinks, alcoholic beverages, and other convenience items.
University of Wisconsin: Milwaukee
Peck School of the Arts
2011
Bachelor of arts: music
I am familiar with all aspects of operating/managing a small to midsize business. My technical skills range from Audio Engineering, Digital Animation, Web Development, and Print Media. Any personal endeavors are always heavily influenced by a curiosity of the artistic side of technology.
- Mac OSX
- Windows
- G Suite
- Office
- WordPress
- POS Management and Menu Design
- Recruiting
- Onboarding
- Training
- Payroll
- P&L
- Scheduling
- Inventory Management
- Marketing & Advertisement (Physical and Digital)
- Event Planning
- Adobe CS
- Logic Pro X
- Final Cut Pro
- Blender
- TouchDesigner
- VCV Rack
- Writing
- Publishing (Digital and Trade Paperback)
- Customer Service (In-person and Remote)
- Public Speaking
- Leadership (Up to groups of 40 people)
Thank you for taking the time to view this resume.
If you have any further questions, or would like a list of references, please email me or call the number found on the PDF version of this document.